In-Home Support at ThriveWell Care

At ThriveWell Care, we provide compassionate, person-centred in-home support that empowers individuals to live independently, safely, and with dignity in the comfort of their own homes. Our support is tailored to each person’s needs, preferences, goals, and lifestyle.

We also assist with personal care, household tasks, meal preparation, and transport to appointments, shopping, and community activities, ensuring you receive practical support for everyday living while maintaining your independence and wellbeing.

What We Offer

  • Assistance with personal care (showering, dressing, grooming, toileting)
  • Meal preparation and support with eating
  • Medication reminders and basic health monitoring
  • Light cleaning, laundry, and tidying
  • Grocery shopping and meal planning
  • Organising and maintaining a safe home environment
  • Support to access the community from home (e.g., attending appointments, social events, or activities)
  • Help with travel and transport
  • Emotional regulation and psychosocial support
  • Building routines, managing anxiety or low mood
  • Support to engage with therapy or clinical services
  • Assistance with budgeting, cooking, or learning new daily tasks
  • Support to build confidence in managing household and self-care activities
NDIS support worker smiling and taking notes during a person-centred disability support planning session with a young female participant in Melbourne

How We Work

  • Person-centred: You’re in control—we tailor supports to your goals, routine, and preferences.
  • Trauma-informed: We create safe, respectful, and trusting environments, especially for individuals with complex mental health needs.
  • Culturally safe: ThriveWell is committed to inclusive, culturally responsive care for people from all backgrounds.
NDIS support worker engaging an elderly woman with a soft toy during a recreational activity session in a mental health residential home in Melbourne

Who It’s For

Our in-home support is designed for NDIS participants who need assistance with daily living due to:

  • Psychosocial disability
  • Intellectual disability
  • Autism spectrum disorder
  • Physical or neurological conditions
NDIS participants holding hands and smiling during a group mental health recovery support session in a residential care home in Melbourne

Q: What does NDIS in-home support cover?

A: In-home support covers a wide range of daily tasks including personal care, meal preparation, medication prompts, cleaning, and community access. At ThriveWell Care, we also provide mental health and psychosocial support at home for participants with complex needs.

Q: How do I find an NDIS support worker in Melbourne?

A: ThriveWell Care matches participants with consistent, reliable support workers in Melbourne. Contact us with your support needs and we will arrange an initial conversation to see if we are the right fit.

Q: Can NDIS pay for daily cleaning and home tasks?

A: Yes. Household tasks such as cleaning, laundry, and meal preparation can be funded under your NDIS Core Supports budget, provided they are listed in your plan.

Q: Is in-home mental health support covered by NDIS?

A: Yes. Participants with psychosocial disability can access in-home support for mental health-related daily living tasks under Core Supports funding. ThriveWell Care specialises in this area.

Q: How many hours of in-home support can I get through NDIS?

A: This depends on your individual NDIS plan and assessed support needs. Your Support Coordinator or LAC can help determine what is reasonable and necessary for your situation.